Small High-Density Pipe Supports

Pipe sizes:

Small Sizes:

• 25mm – 100mm diameter pipes
• Suitable for smaller piping systems, often used in residential or light industrial applications.

Medium Sizes:

• 125mm – 300mm diameter pipes
• Ideal for most industrial and commercial systems, including HVAC, water, and chemical pipelines.

Large Sizes:

• 350mm – 900mm diameter pipes
• Used in large-scale industrial applications such as power plants, refineries, and major manufacturing facilities.

Extra Large Sizes:

• 1,000mm – 1,500mm diameter pipes
• For heavy-duty applications like petrochemical, oil and gas industries, or large-scale infrastructure projects.

Return and Refund Policy

At Technotherm Ltd., we are committed to providing high-quality products and excellent customer service. We understand that sometimes returns or exchanges are necessary, and we’ve designed this policy to ensure a smooth process for our customers in the industrial and construction sectors.

1. Return Eligibility
To be eligible for a return, the product must meet the following criteria:

• The product is unused, uninstalled, and in its original packaging.
• The product is returned within 30 days from the date of purchase.
• The product must not have been customised or modified to meet specific project requirements.
• The product is in a condition suitable for resale, with no damage or signs of use.

2. Non-Returnable Items
Certain products are not eligible for return, including:

• Custom or made-to-order items, such as specially sized pipe supports or non-standard configurations.
• Products that have been installed, modified, or damaged during installation.
• Products purchased more than 30 days ago.

3. Return Process
To initiate a return, please contact our customer service team at +353 (0) 49 3891223. You will need to provide:

• Your order number
• Proof of purchase
• Reason for the return

Once we receive your request, we will provide you with return instructions. Return shipping costs will be the responsibility of the customer, unless the return is due to a defect or error on our part.

4. Refunds
Refunds will be issued in the original form of payment once the returned product is inspected and approved. Please note, it may take up to 7-10 business days for the refund to be processed after the return is received.

• Refunds will be for the purchase price of the product only.
• Shipping charges are non-refundable, unless the return is due to our error.

5. Exchanges
If you receive a defective or incorrect product, we will offer an exchange at no extra cost. Please contact us immediately to resolve the issue. Exchanges are subject to availability.

6. Damaged or Defective Products
If your product arrives damaged or defective, please notify us within 7 days of receiving your order. We will arrange for a replacement or issue a refund, depending on your preference.

7. Contact Us
For any questions about our return and refund policy, or if you need assistance with a return, please reach out to our customer service team at +353 (0) 49 3891223. We are here to help and ensure your satisfaction with our products.

8. Policy Changes
Technotherm Ltd. reserves the right to modify this policy at any time. Any changes will be posted on our website with an updated date. Please review this policy regularly for updates.

Thank you for choosing Technotherm Ltd. —we look forward to serving you!

Shipping Information

At Technotherm Ltd., we strive to ensure that your orders are processed and delivered as efficiently as possible. Below is an overview of our shipping policy to help you understand what to expect when placing an order with us.

1. Order Processing Time

• Orders are typically processed within 1-2 business days after payment is confirmed.
• Orders placed after 1:00 PM (local time) or on weekends and holidays will be processed on the next business day.
• Custom or made-to-order items may require additional processing time. You will be notified if your order falls into this category.

2. Shipping Methods and Costs
We offer a variety of shipping methods to suit your needs, from standard delivery to expedited options. Shipping costs will be calculated at checkout based on the weight, size, and destination of your order.

• Standard Shipping: Typically 5-7 business days (continental US).
• Expedited Shipping: 2-3 business days (available for most regions).
• Freight Shipping: For larger or bulk orders, including industrial pipe supports, freight shipping may be required. We will contact you with an estimated shipping cost and delivery timeline.

3. Shipping Destinations

• We currently ship to locations within Ireland, Northern Ireland, United Kingdom and Europe.
• For international orders, customs fees and taxes may apply, and these are the responsibility of the customer.

4. Order Tracking
Once your order has shipped, you will receive a tracking number via email. You can use this tracking number to monitor your package’s status and estimated delivery date.

5. Shipping Delays
While we work hard to meet delivery timelines, certain factors beyond our control (such as weather, carrier delays, or high demand) may cause delays. We will notify you of any significant delays and work with you to resolve any issues.

6. Delivery Confirmation
For large or high-value orders, we may require a signature upon delivery to ensure your items are received securely. You will be informed if this applies to your order.

7. Shipping Damages
If your order arrives damaged, please contact our customer service team immediately. Keep all packaging and take photos of any damage, as this will help us resolve the issue quickly.

8. International Shipping
For international shipments, please note that delivery times may vary depending on the destination country. Additionally, customs fees, import duties, and taxes are the responsibility of the buyer and will be due at the time of delivery.

9. Address Accuracy
Please ensure that the shipping address provided at checkout is correct. We are not responsible for delays or lost packages due to incorrect address information.

10. Contact Us
If you have any questions or concerns about your shipment, don’t hesitate to reach out to our customer service team at enquiries@technotherm-ie.eu or +353 (0) 49 3891223.

We're here to assist you!